FAQ

Below, you will find answers to common questions about our sewing patterns, purchasing, printing, and more.

If you need further assistance, feel free to contact me at kcollins@ann-normandy.com

I am always here to help!

 About Ann Normandy Design PDF Sewing Patterns

  • The digital files you will receive include:

    1. Sewing pattern instruction packet that contains everything you need to know to sew the garment.

    2. Full scale copy shop pattern.

    3. A0 Sheet size copy shop pattern.

    4. Tiled letter/A4 sheet size pattern for the home printer.

  • At this time, no. However there are printer sources that can help you print and promptly ship the pattern to you at a resonable price.

    If you are located in the United States, pdfplotting.com is a terrific printer that is affordable and shipping is prompt.

  • At this time, we do not.

  • We are expanding our size range to XS — 2X and will continue to roll out the new ranges as the grading is completed. Current sizes are marked on all patterns.

    Each pattern instruction packet includes size and finished garment charts to help you find your proper size.

  • Ann Normandy sewing pattern blocks are designed in an XL, and a C cup bust.

  • Plus sizes are currently being developed, and will range from XL - 6X.

  • Yes, in some cases the seam allowances vary on each pattern, and are marked accordingly on the patterns.

  • Yes! We are rolling out companion video sewing tutorials on all of our sewing patterns!

    Click here to check out and subscribe to our Youtube channel!

 

Purchasing and Downloading PDF sewing patterns

 

Technical Support

  • There are several reasons why a PDF file will not open:

    • The preferred software for opening a PDF is Adobe Reader. Using a third-party reader doesn’t always work.

    • The files are compressed and saved to a zipped file. You must unzip the file before you can open the PDF. I elaborate more on this topic in a video tutorial on my YouTube channel.

    • If you are using a tablet or smartphone, you will need to download the free Adobe Reader to open the file. You can find it on your device’s app store.

    • Ensure that your device's operating system- desktop, laptop, tablet, or smartphone is up to date, as well as your Adobe Reader.

  • Here are a few solutions for printing issues:

    • Please be sure you are printing the tiled for home printing version of the sewing pattern.

    • Ensure that your devices, including the printer operating systems, are current.

    • Your printer's memory could be either low or full, preventing it from printing. Check your printer’s instructions to resolve the issue.

 

Customer Support

  • As an independent designer, I love hearing from my clients, particularly when they need support or encounter any issues.

    I remember the days of trying to figure out sewing instructions with generic illustrations and having to find another sewist to ask for help because there was no email, YouTube, or social media.

    Your questions and comments will help me develop better products as well as a better sewing experience.

    Please email me at:

    kcollins@ann-normandy.com

    I am always here to help and will respond within 24 - 48 hours.

  • Our patterns are tested, reviewed, and proofed by many sets of eyes, but mistakes can happen.

    If you see an error, please drop me a note at kcollins@ann-normandy.com

    Thank you!

 

Policies and Licensing

  • Digital PDF sewing patterns cannot be returned. If you have any issues or questions, don't hesitate to email me at kcollins@ann-normandy.com. We want your sewing experience to be enjoyable at every stage, and will do our best to make it better!

  • Ann Normandy PDF sewing pattern files are locked to safeguard against unauthorized theft or use.

  • The design, pattern, garments made, and use of content is for personal use only and cannot be shared, reproduced and/or sold for commercial purposes.